Volkswagen ID.4: Charging process indicator

Fig. 1 Behind the charging socket flap: charging process indicator.

An LED on the charging socket shows the charging process status → fig. 1 (arrow).

LED displays

A label on the charging socket describes the LED displays → fig. 2.

Fig. 2 LED light displays (general example).

1. Flashing: Charging connector has been detected.
2. Blinking white: Vehicle is being connected to the charging infrastructure. Preparing for charging.

   Light comes on: No active charging function.

3. Pulsing green: The high-voltage battery is being charged.
4. Green light comes on: Charging process successfully concluded.

   Green light comes on alternately with red indicator: Charging with reduced current to prevent becoming stranded in traffic. There is a malfunction, e.g. the charging connector is not fully inserted.

5. Flashing green: A time-delayed charging process has been activated and has not yet begun.
6. Red light comes on: Charging system malfunction.

If the charging process indicator continuously displays a malfunction related to the vehicle power supply or charging system, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Charging socket light

If one of the following conditions applies, the side lighting of the charging socket switches on in darkness:

• The vehicle was unlocked.
• The charging connector was removed from the charging socket.

After locking or unlocking the vehicle, the light turns off automatically after a certain time.

Troubleshooting

and Risk of fire

The red central warning light comes on and is shown in the Volkswagen Digital Cockpit display together with a message. A warning tone sounds continuously.

The temperature of the high-voltage battery is too high→ .

1. Do not continue driving! Exit the vehicle and inform the fire department immediately.

If the message disappears, the warning light is displayed.

DANGER

If there is a risk of fire in high-voltage battery cells, toxic gases may escape or high-voltage components may be live. There is a risk of serious injuries, burns or fatal electric shock.

• Stop the vehicle in a where it is safe to do so as soon as possible.
• Exit the vehicle and stay at a sufficient distance.
• Inform the fire department immediately.

Observe the checklist of what to do in the event of a fire (→ What to do in the event of an accident or fire).

The continuous warning tone can only be turned off by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Fault in high-voltage system

The red warning light turns on. A message will appear in the instrument cluster display.

There is a malfunction in the high-voltage system. High-voltage components may be damaged→ .

Charging the high-voltage battery is not possible.

DANGER

In the event of a high-voltage system malfunction, high-voltage components including the high-voltage battery and high-voltage cables may have been damaged and still be live. There is a risk of serious injuries, burns or fatal electric shock.

• Do not touch the high-voltage components or high-voltage cables.

1. Do not continue driving! Park your vehicle outside as soon as it is possible and safe to do so.

2. End drive-ready mode.

3. Contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility immediately for assistance.

High-voltage battery discharged and deep discharge possible

The red warning light turns on. A message will appear in the instrument cluster display.

During a lengthy stationary period, the high-voltage battery can be damaged by deep discharge.

1. Charge the high-voltage battery immediately.

High-voltage battery has been discharged

The yellow indicator light turns on. A message will appear in the instrument cluster display.

1. Charge the high-voltage battery immediately.

High-voltage battery charge level low

The yellow indicator light turns on. A message indicating the remaining range will appear in the instrument cluster display.

The reserve charge level of the high-voltage battery has been reached.

1. Charge the high-voltage battery.

High-voltage system malfunction

The yellow indicator light turns on. A message will appear in the instrument cluster display.

High-voltage components may be malfunctioning.

It is possible to continue driving.

1. Have the high-voltage system checked by suitably qualified professionals. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Error when calculating the range

The yellow indicator light turns on. A message will appear in the instrument cluster display.

There is a malfunction in the range calculation.

1. Contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Emergency charging of the high-voltage battery

The white indicator light comes on. A message will appear in the instrument cluster display. The charging process indicator on the charging socket comes on, alternating between green and red.

A reduced charging current is used for charging and there is a malfunction, e.g. charging connector not correctly plugged in or malfunctioning connection to the charging station.

1. Reconnect the charging cable.

2. If the malfunction persists, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

Charging Process Not Possible or Canceled

The red charging process indicator on the charging socket comes on.

1. Reconnect the charging cable.

Or: check whether the charging connector is plugged in correctly.

Or: check if there is a malfunction on the charging station.

2. If you cannot resolve the malfunction, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The charging connector cannot be removed

1. During AC charging with alternating current, unlock the vehicle via the central locking system. Immediately unplug the charging connector.

Or: to unlock the charging connector prematurely during DC charging, tap on the Infotainment system screen.

2. To prevent the vehicle from being stranded, if necessary, manually unlock the charging connector (→ Charging connector).

Afterwards, contact a suitably qualified professional. Volkswagen recommends contacting an authorized Volkswagen dealer or authorized Volkswagen Service Facility.

The charging cable protective circuit for the GFI outlet switches off

An error may be recorded by the protective circuit during a self-test if external electrical devices, such as a refrigerator, are used simultaneously in the vehicle.

1. Follow the order specified. Connect the charging cable to the external power supply first and then connect it to the charging socket.

The charging time changes during DC charging

To protect the high-voltage battery from overheating, the charging current is automatically reduced after several DC charge cycles in succession, e.g. during continuous use of the vehicle.