Depending on the country and vehicle equipment, the mount for the towing eye is situated behind the bumper cover.
1. Before having it towed, check that your vehicle has a threaded mount for the towing lug.
2. Read and heed the information about towing.
3. Otherwise, contact an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the vehicle taken away by a tow truck if necessary.
The towing eye must always be kept in the vehicle→ .
NOTICE
Using a towing eye that is not suitable for the vehicle can damage the vehicle.
Installing the rear towing eye
Fig. 1 In the right rear bumper: Remove cover.
Fig. 2 In the right rear bumper: Screw in towing eye.
1. Remove the towing eye from the vehicle tool kit in the luggage compartment.
2. Press on the marked area of the cover in the direction of the arrow to release the catch on the cover → fig. 1.
3. Remove the cover, let it hang from the vehicle or place it in the vehicle if necessary→ .
4. Rotate the towing eye in the direction of the arrow as far as possible to install it in the mount→ fig. 2, → .
Use a suitable object to tighten the towing eye completely and securely in the mount.
5. After the vehicle has been towed, unscrew the towing eye with a suitable object in the opposite direction to the arrow.
6. Insert the cap into the respective opening and press in until it engages.
7. If necessary, clean the towing eye and return it to the vehicle tool kit in the luggage compartment.
NOTICE
If the towing eye is not fully and tightly screwed into the mount, it may tear out of the mount when towing the vehicle. Tearing out the towing eye may cause damage to the vehicle.
NOTICE
Removing and fitting the cover and towing eye incorrectly may cause damage to the vehicle's paint and body.
Vehicles with a trailer hitch
In vehicles with a factory-equipped trailer hitch, there is no mount for the threaded towing eye behind the cover.
1. To tow, swivel the ball hitch out or mount and use it.
NOTICE
Using an unsuitable towing bar could damage the ball hitch and the vehicle.
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