Volkswagen ID.4: What to do in the event of an accident or fire

Checklist of what to do after an accident

In the event of an accident, for your own safety and the safety of your passengers, follow the points below in the order in which they are given → :

1. End drive-ready mode.

2. Switch on the emergency flashers (→ Center console).

3. Set up the warning triangle to warn others on the road about the vehicle.

4. If necessary, move people away from the danger zone and apply first aid.

5. Report the accident to the fire department. Inform the fire departement that an electric vehicle is involved in the accident.

6. Wait at the location of the accident for the rescue services to arrive.

7. Inform the emergency personnel on site, and any people affected by the accident, that an electric vehicle is involved.

Checklist of what to do in the event of a fire

In the event of a vehicle fire, for your own safety and the safety of your passengers, follow the points below in the order in which they are given → :

1. End drive-ready mode.

2. If possible, switch on the emergency flashers (→ Center console).

3. If possible, set up the warning triangle to notify others on the road about the vehicle.

4. If necessary, move people away from the danger zone and apply first aid.

5. Report the fire to the fire department. Inform the fire departement that an electric vehicle is involved in the accident.

6. Wait for the emergency personnel at a sufficient distance from the vehicle.

7. Inform the emergency personnel on site, and any people affected by the accident, that an electric vehicle is involved.

8. Do not try to put out the fire yourself.

9. Do not stand near the burning vehicle.

WARNING

Failing to heed this checklist that is provided for your own safety can cause accidents and serious injuries.

• Always follow the activities in the checklist and follow the general safety precautions.

WARNING

In the event of a fire, an explosion and any harmful substances that are released can cause serious injuries.

• Never stand near the burning vehicle.

If the system detects an accident, the high-voltage battery is automatically deactivated.

• If the high-voltage battery is deactivated, consult an authorized Volkswagen dealer or authorized Volkswagen Service Facility and have the high-voltage battery repaired.

Securing yourself and the vehicleEmergency equipment