Volkswagen ID.4: Setting up primary users for the vehicle

Observe messages on the cell phone during setup.

When using a mobile key for the first time, the vehicle owner must be set up as the primary user for the vehicle as follows:

1. Create a user account in We Connect at www.connect.volkswagen-we.com.

2. Add vehicle to the user account via the We Connect ID. app.

3. Show proof of ownership and proof of identity of the primary user at a service partner.

4. Unlock the vehicle using a remote control vehicle key.

5. Switch on the ignition and Infotainment system.

6. In the Infotainment system, tap System settings Connect with We Connect.

7. Scan the QR code using the We Connect ID. app.

The cell phone is set up and the primary user assigned in the We Connect ID. app.

Functions on the primary user cell phone

Primary users of a vehicle can use the following functions of the We Connect ID. app:

• Activate mobile keys for your own vehicle.
• Use a mobile key.
• Distribute mobile keys to and remove them from other users.
• Confirm vehicle system updates for the "Mobile key" function.

The primary user and the recipient of the key are informed before a mobile key expires via the We Connect ID. app.

Synchronizing a vehicle keyUsing a mobile key